Meet Pretty Good AI at
athenahealth Thrive 2026
November 2–4, 2026 · Music City Center, Nashville, TN
Three days with the athenahealth community — and the easiest way to see what an AI operations platform built only for athenaOne can do for your practice.
Why find us at Thrive
Pretty Good AI is the AI operations platform built exclusively for athenaOne practices, from referral and intake to billing. We answer calls and texts, bring patients in, automate staff work, turn referrals into completed first visits, and keep revenue moving. Our app runs inside athenaOne. No extra login.
Most AI tools ask you to fit their process. Every workflow we build is tailor-fitted to your protocols, your rules, and your specialty — and refitted as your practice changes. We don't sell AI. We build yours.
- Patient engagement — calls and texts answered day and night, booking, rescheduling, reminders and recalls, in English and Spanish
- Task automation — the cases, orders, results and requests that pile up in the inbox, run to your rules. Clinical decisions stay with your care team
- Referrals and revenue cycle — referrals tracked to the completed first visit; eligibility, approvals and patient balances kept moving
- Proven results in ~30 days: 50%+ call auto-resolution, <5 sec to answer, <5 min hold times, 70k+ monthly calls handled for our flagship client — across 500+ of athenaOne's roughly 800 endpoints, reading and writing the real record with no middleware
What's happening at Thrive 2026
- Keynotes, breakout sessions, and an exhibit hall open all three days
- Evening networking receptions
- The athenahealth customer community in one place: practice administrators, executives, IT/IS leaders, billing teams, and providers from athenaOne organizations across the country
What we'll demo in Nashville
Everything below runs live, on real athenaOne workflows — at the booth, or in a longer 1:1 if you want to go deep on one of them. No slideware. Tell us which of these matters most to your practice and we will start there.
A real patient call, start to finish
Call our booth line yourself. Book an appointment, ask for a refill, or try to confuse it. Watch it answer on the first ring, handle the request, and hand off cleanly when it should.
The write-back, side by side
Conversation on one screen, the athenaOne record updating on the other. Appointment types, template slots, provider groups, the order and tickler queue. Direct API read and write — no middleware, and no second login for your staff.
The staff work that piles up
Pick a task type, set the rules, and watch a batch run. Then look at the queue the way an administrator would: what is moving, what is waiting, and what needs a human. Clinical decisions stay with your care team.
Referral to completed first visit
A referral arrives by fax and gets tracked all the way to the patient walking in — missing information chased, patient reached, visit booked. Then the part practices rarely get to see: exactly where the funnel leaks.
Keeping revenue moving
Eligibility checked before the visit. Approvals tracked so visits are not held up. Patient balance outreach and payment plans. Follow-up on the claims your billing team hands us, built to their rules.
What your practice looks like when the work and the record are in one place
New patient demand, provider time actually available, authorizations about to expire, bookings at risk. Where patients get stuck and where capacity goes unused — and what we would change next.
Bring us the workflow nothing handles
The best demo is your own. Bring the process that takes too long, causes errors, or gets stuck — the one your current software half fits. We will map it with you at the booth and show you what building it would look like.
Already using athenahealth's built-in AI? Good — it is built in and it keeps getting better. Bring us the workflow that still doesn't fit. We build on top of athenaOne, not around it.
Meet with the team
Want to see any of it running against your own workflows? There are two ways to connect with us in Nashville.
Schedule time in advance
Book a 1:1 with our team during Thrive. Pick the demos above that matter to you, and we'll walk your own workflows — and show how every one of them writes back to athenaOne.
Book a meetingVisit our booth
Booth number coming soon — stop by or grab time with us below.
Drop in for any of the live demos above, or bring us the workflow nothing handles and we'll map it with you on the spot.
Booth activities and giveaways to be announced.