Website Visitor Privacy Policy

Welcome to the Pretty Good AI website. We at Pretty Good AI are committed to respecting privacy and security of the personal information of our website visitors. This Privacy Policy describes the information we may collect from you as a website visitor, what we do with that information, with whom we share it, and your rights to control that information. We have designed our Privacy Policy to help you:

• Understand what information we may collect via our website (the "Site") and how we may use and share that information; and
• Make informed decisions when choosing whether to access or use the Site or otherwise provide us with information.

Please review this Privacy Policy carefully and contact us if you have any questions. By visiting our Site or otherwise providing us with information through the Site, you consent to the policies and practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access our website or provide us with information.

What information do we collect from website visitors and why?

Internet Activity Data We Collect

We use one or more third-party services to collect information about website visitors, including IP address, browser information, and information about your interactions with the Site, such as specific page visits and time on each page. Note that your IP address can provide a rough estimate of your physical location. Information like this about internet activity helps us understand how people interact with our Site.

Online Identifiers and Tracking (e.g., Cookies and Pixels)

We may use browser cookies, email pixels, or other tracking methods, including third-party tools, to uniquely identify your browser session, for analytics and performance measurement, and for B2B marketing campaign measurement. These identifiers and trackers are used solely for B2B marketing to healthcare businesses. We do not target any marketing to individuals, and our identifiers and trackers do not collect, process, or share PHI or sensitive health data. You can control some cookie settings through your browser, though disabling cookies may limit some features.

Contact Information You Submit

If you ask us to contact you via the Site, then we will collect your name and contact information (such as an email address or phone number) so that we can contact you to discuss our products and services, schedule a demo, or answer your questions.

How/why do we use your personal data?

Some of the information we collect, as described above, may be data that could be used to identify you (sometimes known as personally identifiable information, PII, or personal data) and/or the business or organization for which you work. We use this sort of information for the following legitimate business reasons:

• To understand how you are using our Site
• To improve our Site, products, and services
• To communicate with you and personalize our communications with you where you have requested that we communicate with you
• To approximate your location and select a default localized experience for you
• To improve Site security and/or for legal and security compliance.

You may opt out of receiving emails from us by following the instructions contained in each email from us. In addition, if at any time you do not wish to receive future communications from us (other than communications that are necessary to administer your account, if you are a customer with an account with us), you may contact us. If you unsubscribe from our marketing and product information lists, you will no longer receive communications like that, but we will continue to contact you regarding management of your customer account (if you have one), other administrative matters, and to respond to your requests.

With whom do we share your information and why?

We are not in the business of selling or renting the information of others, and we will not sell your personal data or other information. We will not share your information with third parties except in the following limited circumstances:

Sharing with service providers who provide services for us

We provide information to service providers who help us with the Site, including hosting the Site and its contents, to manage and send emails on our behalf, to provide web forms or surveys, and to provide website and marketing analytics. In connection with these operations, our service providers may have limited access to your information to provide the services to us. Under no circumstances do we share your name, email, or other contact information with a third party for their own marketing or business purposes.

Compelled disclosures that are legally required

If we believe in good faith that we are legally required to disclose information to comply with laws or to respond to lawful demands of a government (such as subpoenas, law enforcement investigations, or court orders), we may do so.

Disclosures necessary to protect us or others

If we believe in good faith that we must disclose information to protect the rights or property of Pretty Good AI or other customers, including to prevent fraud or to enforce our agreements or policies governing your use of our Site, products, or services; or if we believe in good faith that such disclosure is necessary to protect the personal safety of Pretty Good AI personnel, users, or the public, we may make such disclosure as we believe is reasonably necessary for such protection.

Disclosure as part of a business transfer

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, or a sale of all or a portion of our business or assets, we may need to share your information with counterparties and to lawyers, accountants, and other advisers assisting with such a transaction.

Disclosures you expressly authorize

If you expressly authorize a disclosure to a third party, we may disclose the information as authorized.

Links to third-party sites and services

Our Site contains links to websites and services that are not operated or controlled by Pretty Good AI, and this Privacy Policy does not apply to them. For example, there may be links to products and services with which our service may be integrated, or there may be videos or web forms embedded in our Site that are hosted and managed by third-party service providers. We are not responsible for the terms or privacy practices of any third-party services or sites, and we encourage you to review and understand any such terms and privacy disclosures.

How can you limit or control the information that Pretty Good AI has about you?

We will only keep the information we collect about you as a website visitor for as long as necessary to fulfill the purposes for which we collected it, including any related legal, accounting, or reporting requirements.

If you are a California resident who has shared your personal data with us, you may have the following rights under the California Consumer Privacy Act (CCPA), subject to exceptions:

• Right to Know: Request information about categories and specific pieces of personal information collected.
• Right to Delete: Request deletion of personal information, subject to legal exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising these rights.
• Right to Opt-Out: You may opt out of the sale or sharing of personal information (but note that we do NOT sell personal information).

You may exercise these rights by contacting us at the contact given below. We will verify your request before processing any personal information-related request, and may ask for additional information if necessary to do so.

In addition, if you wish to opt out of any potential future sale or sharing of your personal information, you may do so by contacting us at contact@prettygoodai.com. We also honor the Global Privacy Control (GPC) signal if your browser supports it.

Do Not Sell or Share My Personal Information

Where is your information kept and transferred, and what security measures are in place?

Pretty Good AI is located in the United States. If you access our Site or other services from outside the United States, please note that your information will be transferred to and stored in the United States, and that information may be shared with our service providers as described in this Privacy Policy.

Pretty Good AI takes reasonable precautions to protect information from unauthorized access and disclosure, but no precautions are guaranteed effective. Accordingly, we do not guarantee that your information will always be secure from security attacks or fraudulent activity. We reserve the right to take measures we believe to be appropriate if something like this happens, including notification to appropriate authorities and cooperation with them.

Do not send us sensitive information (including, without limitation, PHI) via email, which is not a secure method of communication. Also, please note that the locations in the United States where your information is stored and processed may have data privacy and protection laws that are less stringent than those in effect where you are located.

What happens if children submit information to Pretty Good AI?

The Site does not offer or promote any products or services that are intended for children, and we will not knowingly collect any information via the Site about children under the age of 18. If we learn that the Site has inadvertently collected personal information from a child, we will take appropriate steps to delete that information, including to comply with the Children's Online Privacy Protection Act (COPPA) or other similar laws.

What happens if Pretty Good AI updates or changes this Privacy Policy?

Any information that is collected is subject to the Privacy Policy in effect at the time such information is collected. We may, however, update or change our Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will post the new version on the Site, and we will indicate when such changes become effective. We encourage you to refer to this Privacy Policy periodically to be sure you understand the current version. Your continued use of the Site or the products or services covered by this Privacy Policy constitutes your acceptance of a new version of this Privacy Policy.

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Do you have questions?

If you have questions or need more information, please contact us at privacy@prettygoodai.com or at the following mailing address:

• Pretty Good AI, Inc.
• 455 Market St, Suite 1940, PMB 87205
• San Francisco, CA 94105-2448