Global Period Billing Questions at the Front Desk
Post-op patients call asking why a visit was billed, or why it was not. How a surgical front office answers without making a coding call it should not make.
9 min readSpecialty Resources
Voice AI & AI Operations for Colon-Rectal Surgery Practices
Voice AI resources for colon-rectal surgery — streamline referral intake, procedure scheduling, and pre-operative patient communications.
Referral Intake From GI Into Colorectal Surgery
A specialist-to-specialist referral arrives as paperwork with a clock already running. How a colorectal surgery front office turns it into a booked visit.
9 min readProcedure Prep Instructions and the Confirmation Call
A procedure that fails on prep costs the whole block. How the confirmation call becomes a readiness check, and where it hands off to the clinical team.
8 min read